GDPR Compliant

At Detail Craft Pro (detailcraftpro.com), we prioritize the protection of your personal data. This GDPR Notice explains what information we collect, how it’s used, and your rights under the EU General Data Protection Regulation (GDPR) when interacting with our website and services.

1. Data We Collect

We process the following categories of personal data:

  • Contact & Identification Data: Name, address, email, phone number.
  • Service Interaction Data: Form submissions, bookings, communication logs.
  • Technical Data: IP address, browser type, device information, cookies.
  • Feedback Data: Messages, reviews, or surveys submitted via our site.

2. Purpose & Legal Basis

We process your data to:

  • Respond to inquiries and manage appointments;
  • Send confirmations and important updates;
  • Comply with applicable legal requirements;
  • Improve our website and customer experience.

Processing is carried out under GDPR Art. 6(1)(b) (contract performance) and Art. 6(1)(f) (our legitimate interest in operating and securing our services).

3. Data Sharing

Your data may be shared with:

  • Service providers for hosting and email systems;
  • Payment processors for transactions (where applicable);
  • Authorities where required by law or regulation.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated or to meet legal retention obligations (e.g., up to 7 years for invoice-related data).

5. Your GDPR Rights

You have the right to:

  • Access your personal data (Art. 15 GDPR);
  • Request correction of inaccurate data (Art. 16 GDPR);
  • Request deletion if data is no longer needed (Art. 17 GDPR);
  • Restrict processing (Art. 18 GDPR);
  • Request data portability (Art. 20 GDPR);
  • Object to certain processing activities (Art. 21 GDPR);
  • File a complaint with a data protection authority.

To exercise these rights, please contact us at: info@detailcraftpro.com

Detail Craft Pro
Churerstrasse 135, 8808 Pfäffikon SZ
Switzerland
UID: CHE-748.926.314

6. Data Security

We implement technical and organizational safeguards to prevent unauthorized access, loss, or misuse of your data. While we follow recognized best practices, no system is entirely immune to risks.

7. Cookies & Tracking

Our website uses essential cookies for performance and security. Where required, we request your consent for analytics and marketing cookies as detailed in our Cookie Policy.